Accessibility Statement

E.B. Lighting & Supplies wants this website to be usable by as many people as possible, including people who use a screen reader, navigate by keyboard, rely on captions, or need larger text or more contrast.

Accessibility is not a box we tick once. It is a thing that degrades every time a page is edited, so it has to be checked repeatedly.

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. In practice that means:

• text that meets contrast requirements against the color behind it;
• every meaningful image carrying a text alternative, and decorative images correctly marked as decorative;
• headings that describe the real structure of the page rather than being chosen for their size;
• every control reachable and operable by keyboard alone, with a visible focus indicator;
• forms whose fields have labels, and whose errors say what is wrong and how to fix it;
• content that reflows and stays readable when zoomed or viewed on a small screen;
• no information conveyed by color alone.

Color contrast is checked automatically when a page is edited through our editor, and a change that would fail is blocked rather than published.

We are honest about this: parts of this site may not yet fully meet that standard. Older content, embedded material from other companies — a map, a video player, a booking widget, a payment page — and documents such as PDFs are the usual gaps, and some of them are not entirely within our control.

Where a third-party component is the barrier, we raise it with that provider and look for an accessible alternative.

If any part of this site is difficult or impossible for you to use, tell us. You do not need to know why it is failing or what to call it — describe what you were trying to do and what happened, and include the page address if you have it.

We treat these reports as faults, not feedback. We will acknowledge you, tell you what we find, and where a fix will take time we will offer another way to get what you needed in the meantime — a phone call, an email, or a person who will do it with you.

Anything you can do on this site you can also do by contacting us directly using the details below. If a form is in your way, call or write and we will complete it with you.

We review this statement as the site changes. The date at the top is when the current version took effect.